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Old Feb 28, 2010, 01:20 AM // 01:20   #21
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Shame on you lot if you have got to the point of thinking that complete lack of access to something you own is not treated as a highest priority to a company providing a service that you have paid for. What is the world coming too when you think 24 hours to a week is "OK" support.

NCSoft is providing a global service in exchange for money therefore their support should be what is know as "follow the sun". Time of day is irrelevant on the net and their support should reflect that.
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Old Feb 28, 2010, 01:22 AM // 01:22   #22
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Originally Posted by WytRaven View Post
Shame on you lot if you have got to the point of thinking that complete lack of access to something you own is not treated as a highest priority to a company providing a service that you have paid for. What is the world coming too when you think 24 hours to a week is "OK" support.

NCSoft is providing a global service in exchange for money therefore their support should be what is know as "follow the sun". Time of day is irrelevant on the net and their support should reflect that.
Have you been to the real world yet?

on a side note: wrong place for this thread please mods get it out of my corner...
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Old Feb 28, 2010, 01:32 AM // 01:32   #23
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Have you been to the real world yet?
Have you??



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Old Feb 28, 2010, 01:37 AM // 01:37   #24
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thank you for proving my point
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Old Feb 28, 2010, 01:44 AM // 01:44   #25
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I wasn't aware you had a point so thanks for that...
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Old Feb 28, 2010, 02:01 AM // 02:01   #26
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It's not their fault you lost/forgot your password and it's good security practices to get as much information to verify you are who you are so that you can get your password back. A lost password is not a critical issue, thus it is not a high priority ticket. We get the point that you're mad but you don't need to troll people nor should you be trolled. If you want better/faster results, you could stand to be much more polite.

Patience is a virtue, and one well worth learning.

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