Shame on you lot if you have got to the point of thinking that complete lack of access to something you own is not treated as a highest priority to a company providing a service that you have paid for. What is the world coming too when you think 24 hours to a week is "OK" support.
NCSoft is providing a global service in exchange for money therefore their support should be what is know as "follow the sun". Time of day is irrelevant on the net and their support should reflect that.
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